Home/Services/Crisis Communications

Service 05 · Crisis Communications

Tech crisis communications. When the story breaks before you're ready.

Data breaches. Leaked acquisitions. Founder departures. Regulatory action. We've been there for all of it, and we know that the first hour decides whether you control the narrative or it controls you. We can be on a call with you in 60 minutes.

In a crisis right now?
Call our crisis line: +44 20 1234 5678 (24/7)
Get help now

What's Included

Pre-crisis preparation, in-crisis response, post-crisis recovery.

Who It's For

Three signals it's time to engage crisis specialists.

1. You're already in a crisis

Data breach, leaked deal, social media storm, regulatory action. The first 60 minutes are critical. Call the crisis line at the top of this page.

2. You haven't done crisis prep

You don't have holding statements drafted. No war-room protocol. No defined chain of approval for press response. This is the cheapest insurance available.

3. You've just survived one badly

The last crisis didn't go well. Coverage was unflattering. Leadership response was slow. Now is when you build the muscle to handle the next one.

Our Process (in-crisis)

Four stages, the first three compressed into hours.

I

Triage

First 60 minutes. Understand the facts, the stakeholders, and the press exposure.

II

Holding

Draft and approve a holding statement. Stand up the war-room. Set the cadence.

III

Engage

Direct press response. Stakeholder briefings. Message discipline across all channels.

IV

Recover

Reputation recovery, narrative reset, lessons-learned audit so the next crisis is better-handled.

Crisis Comms FAQ

Common questions.

What counts as a crisis for a tech company?

Any moment where the press conversation about your company is at risk of running ahead of you. The most common: data breaches, leaked acquisitions, founder or executive departures, regulatory action, customer-impacting outages, and damaging product launches. The defining feature of a crisis is that the first hour decides whether you control the narrative or it controls you.

How fast can Beachhut respond to a crisis?

We can be on a call with you within 60 minutes. For existing clients we have crisis playbooks and holding statements pre-drafted. For new clients, we triage immediately, draft a holding statement within the first hour, and stand up a war-room as fast as we can get the right people in the same room.

Do I need crisis comms before a crisis happens?

Strongly recommended. Crisis preparedness audits, holding statement libraries, and scenario planning are the cheapest insurance you can buy. Companies that have done this work in advance handle their first crisis 10x better than ones that haven't.

Work With Us

Build your crisis muscle before you need it.

A two-week crisis preparedness engagement is the most cost-effective insurance any tech company can buy. Send us a note and we'll come back with a recommendation.

Let's chat